How long does it take to make one pen? 

Where are your materials sourced from?

Do you use reclaimed or recycled wood?

Are your finishes non-toxic?

What type of ink do your pens use?

Fine or medium point? 

Are refills easy to find?

Can I request a custom pen?

Do you offer engraving or personalization?

Can I choose the wood, color, or hardware?

How long do custom orders take?

Are your pens good as gifts?

Do you offer gift wrapping or gift notes?

How long does shipping take and how much does it cost?

Do you ship internationally?

Will I receive a tracking number?

What is your return policy?

Do you offer repairs or maintenance?

How should I care for my pen?

Can the pen be exposed to water?

Will the finish wear over time? 

Are you on social media?